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Astra The Lonely Airplane by Julie Whitney

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Astra The Lonely Airplane by Julie Whitney

Astra is a sleek, beautiful, shiny Gulfstream (G100) airplane with a fun and playful personality, who finds herself all alone in her hangar with an uncertain fate, as she learns she will be sold. She is missing the fresh air and exercise, and wondering if she will even remember how to fly, after being flown by her sole caretaker and constant companion named Captain Dan for 12 years. She becomes sad and lonely as she sits rusting in her hangar. Captain Dan comes to check on her and start up her engines once in a while, but she will not be able to fly until she has a new owner. Finally, a series of not too friendly and quirky potential owners take her for a test flight, and she discourages each one of them from buying her in a humorous and playful way, as only a plane can. Eventually the right owner comes along, and he is the perfect match for both her and her long-time partner Captain Dan. They fly cross country to California, to their new home, and Astra is tired a bit lagged, so Captain Dan parks her safely in her new hangar for the night, and assures her everything will be alright. Stay tuned for Book Two.

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[Read more…] about Astra The Lonely Airplane by Julie Whitney

Filed Under: *Featured Books, Buyer's Guides, Children's Books, Heat Level 1 - G Rated Clean Read, Kindle Unlimited eBooks, Print Books Tagged With: #young readers, airplanes, Astra, aviation, Children's picture books, Childrens book, Corporate Jet, Julie Whitney, Learn To Read, pilots

We use affiliate links on this website, which means that when you click a link, we may earn a commission if you place an order, at no additional cost to you.


Sapphire: Home and Abroad by M.D. Grimm

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Sapphire: Home and Abroad by M.D. Grimm

The time has come.

The Dark Mage, Lord Morgorth, and Aishe of the Ravena Tribe, are to become bondmates.

Morgorth is equal parts nervous and excited. He wants to unite with Aishe in the sacred dialen ceremony, to proclaim their devotion to the world, to show everyone that Aishe is his equal and deserving of respect. After all they’ve survived together, why shouldn’t they make the cosmic promise before friends and family? But duty must often come before pleasure. When Morgorth’s estranged mentor, Master Ulezander, comes to him with a time-sensitive mission involving a major stone of power, Morgorth has little choice but to acquiesce.

Aishe knows his mate struggles with the revelation of his true destiny, after a lifetime of defining himself as the future Destroyer of Karishian. All he can do is reassure Morgorth that being the Savior is a far better fate for both of them. But as Morgorth and Aishe leap through worlds and dimensions in pursuit of a stone of power, more pieces to the puzzle of Morgorth’s destiny are revealed. And they form an image of sacrifice and tragedy.

The dark cloud of an ancient enemy looms ever closer, and the path to becoming the Savior might prove more monstrous than that of the Destroyer.

[Read more…] about Sapphire: Home and Abroad by M.D. Grimm

Filed Under: Buyer's Guides, Heat Level 5 - NC-17, Print Books, Romance Tagged With: Fantasy, gay romance, M.D. Grimm, m/m romance, magic, other world, romance

We use affiliate links on this website, which means that when you click a link, we may earn a commission if you place an order, at no additional cost to you.


Customer Escalations Management: The Golden Recipe by Nikolaos Zormpas

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Customer Escalations Management: The Golden Recipe by Nikolaos Zormpas

Are you ready for AMAZING Customer Service & Experience?
What about EXCEPTIONAL Service Delivery?
Do you want to see your customers returning back Again & Again?

If so, then this is the book for you!!!

No one likes complaints, especially from customers. What if we look at these complaints differently though, by seeing them as opportunities instead of problems? When customers raise an issue with your business, they’re giving you a chance to make it up to them instead of just taking their business elsewhere. It’s also a chance to learn what areas in your business may be problematic and need fixing.

You should still aim to avoid escalations; nevertheless, your attitude toward them should make all the difference.

In Customer Escalations Management: The Golden Recipe, you will discover:

◆ The 8 phrases and words you should never use when dealing with complaints to avoid further aggravating your customers.
◆ How to handle customer complaints seamlessly to ensure no cases get dropped.
◆ Why customer escalations can actually be a boon to your company.
◆ How a company’s leaders can significantly improve customer relations, even without being involved in day-to-day customer interaction.

And much, much more!

No matter how big or small your company is, having a customer escalations management system in place is essential. Following Nikolaos Zormpas’ Golden Recipe will prepare your organization to manage customer complaints and escalations for all types of situations, while ensuring customer satisfaction and retention.

If you want to reduce stress, frustration, and dissatisfaction for your customers (and your employees), then grab your copy now!

[Read more…] about Customer Escalations Management: The Golden Recipe by Nikolaos Zormpas

Filed Under: Bargain Books Under $3, Business Books, Buyer's Guides, Heat Level 1 - G Rated Clean Read, Kindle Unlimited eBooks, Print Books Tagged With: #servicedelivery, business, Customerescalations, customerexperience, customers, management, money

We use affiliate links on this website, which means that when you click a link, we may earn a commission if you place an order, at no additional cost to you.


Hollow Stars by Lauryn Dyan

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Hollow Stars by Lauryn Dyan

Discover the dire side effects of partying like a rock star.

As lead singer of popular, emerging rock band, Tracing Stars, Kennedy has the swagger of a badass, or at least she used to. While caught up in the booze, passion, and chaos of her first major rock tour, her dreams are erased by a string of ever-worsening blackouts. Now, the instability of her mind has landed her in a psychiatric hospital. Despite being convinced one of her tour mates sabotaged her, she lacks any evidence. Trapped in the asylum, she alternates between the past and the present determined to recover her lost memories so she can return to her band before she’s just a footnote in their rise to fame.

[Read more…] about Hollow Stars by Lauryn Dyan

Filed Under: *Featured Books, Bargain Books Under $3, Buyer's Guides, Heat Level 4 - R Rated, Kindle Unlimited eBooks, Mystery/Suspense, Print Books Tagged With: female lead, Kindle Unlimited, lauryn dyan, music fiction, New Adult, psychological, Substance Abuse, thriller, YA, young adult

We use affiliate links on this website, which means that when you click a link, we may earn a commission if you place an order, at no additional cost to you.


Seasons by Rebecca Forster

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Seasons by Rebecca Forster

Elizabeth MacMillan’s husband has deserted her. She struggles to keep it together, until a chance meeting with Max Marino offers her another chance at love. Handsome and kind, Max also has a devastating secret that will pit Elizabeth’s happiness against her young son’s.

[Read more…] about Seasons by Rebecca Forster

Filed Under: *Featured Books, Buyer's Guides, Heat Level 2 - PG, Kindle Unlimited eBooks, Women's Fiction Tagged With: contemporary fiction, contemporary romance, Kindle Unlimited, Rebecca Forster, romance kindle unlimited, The Summer Place, women's fiction, women's fiction books, women's fiction infidelity

We use affiliate links on this website, which means that when you click a link, we may earn a commission if you place an order, at no additional cost to you.


The Angelic Realm by Dennis Macy

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The Angelic Realm by Dennis Macy

“If you’re looking for direction, inspiration or even comfort, read this book!” (Amazon review)
Become inspired as I take you into the angelic realm with my visits, spiritual encounters, along with the messages and the signs that are being revealed to me to deliver to others. It will provide you with a sense of hope and healing of one’s heart, mind, and soul. Engulf yourself into a peaceful, uplifting and mystifying read! “Spellbinding!” (Amazon review)
One of Amazon’s #1 Best Selling eBooks in Angels.

.99 on Amazon (6/8/2022 to 6/15/2022)

[Read more…] about The Angelic Realm by Dennis Macy

Filed Under: Audiobook, Bargain Books Under $3, Buyer's Guides, Christian Non-Fiction, Heat Level 1 - G Rated Clean Read, Kindle Unlimited eBooks, Non-Fiction, Print Books Tagged With: Afterlife, angels, Astral Projection, empath, God, Heaven, Miracles, spirit guides, spirituality

We use affiliate links on this website, which means that when you click a link, we may earn a commission if you place an order, at no additional cost to you.


Masters’ Mistress: The Angel Eyes Series Book 1 – A Cowboy Dystopian Romance by Jamie Schulz

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Masters’ Mistress: The Angel Eyes Series Book 1 – A Cowboy Dystopian Romance by Jamie Schulz

*** A #1 Amazon Best Seller from the award-winning author of Jake’s Redemption ***

A man bound by chains.
A woman burdened by regret.
Will love set this tortured pair free?

In this nightmarish future where women own men, Bret Masters refuses to serve anyone. But after spending years evading slavers in the mountains of the Pacific Northwest, he’s furious when he’s finally caught and sold. So, although his mistress has a pretty face and deliciously tempting curves, he vows to escape.

Angel Aldridge hides her pain behind fences as sturdy and vast as her ranch. And even though her newly acquired slave is a ruggedly handsome cowboy, she’s not about to let her fantasies endanger the people she swore to protect. But between her always-watching enemies and her wounded heart, she’s reluctant to admit she may need him in more ways than one…

As the two toil side by side, Bret is surprised to discover Angel’s vulnerability and her compassionate nature. And the more time they spend together, the harder she finds it to resist her feelings and to soothe her lonely soul. But when they’re stranded alone together, the barriers between mistress and slave may not be strong enough to withstand their red-hot attraction.

Can Bret and Angel overcome their fears to sow the seeds of lasting love?

Masters’ Mistress is the steamy first book in The Angel Eyes futuristic dystopian cowboy romance series. If you like complex characters, gritty western settings, and slow-burning desires, then you’ll adore this enthralling story.

Buy Masters’ Mistress, Book One of the Angel Eyes Series, to ride into a passion-filled future today!

[Read more…] about Masters’ Mistress: The Angel Eyes Series Book 1 – A Cowboy Dystopian Romance by Jamie Schulz

Filed Under: Bargain Books Under $3, Buyer's Guides, Heat Level 4 - R Rated, Kindle Unlimited eBooks, Print Books, Romance Tagged With: #contemporaryromance #AngelEyesSeries, #RomanceBooks, #westernromance, CowboyRomance, Cowboys, dystopianromance, romance, romancenovels, thejamieschulz, western

We use affiliate links on this website, which means that when you click a link, we may earn a commission if you place an order, at no additional cost to you.


House Beside the River by David Burnett

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House Beside the River by David Burnett

A coming-of-age novel with a strong heroine, a sweet love story, and the eternal struggle between good and evil

Running from vile rumors and merciless ridicule, thirteen-year-old Nicole Beaumont flees her home in Parsons Valley, Georgia. She leaves Chris behind, the boy who had been her best-friend-for-life, her soul mate, the one with whom she was supposed to spend her life, and she takes refuge at a boarding school in rural Pennsylvania.

In the farming community in which she lived, almost any transgression could be tolerated, excused, or overlooked. Any transgression, save one that smacked of sex, and, according to rumor, that was exactly what she and Chris had done while lying on the bank of Parsons Pond. It was a lie, the worst part at any rate, but Chris? ? refused to deny the rumor. Never again, Nicole vows, will she trust another person as she had trusted Chris.

Such vows can be difficult to keep, but Nicole perseveres.

Then, she meets Richard. He seems different from the others. He accepts Nicole as she is. He keeps her secrets. When others doubt her, he stands in her defense. Nevertheless, even as they fall in love, the full story of what happened at Parsons Pond remains off-limits to him, and her memories of Chris, which tempt her, tugging her into the past, threaten to betray her,

Chris re-enters her life in a most unexpected way, and Nicole finds herself emmeshed in a deadly game that pits Chris, the boy she once loved, against Richard, the man who loves her, now, a game from which only one will emerge unscathed. Nicole faces an impossible decision. Which will she choose? Who will live?

House Beside the River is a romantic, true-to-life coming-of-age novel featuring a violent culture, a strong woman, and a sweet ending. Buy House Beside the River today!

[Read more…] about House Beside the River by David Burnett

Filed Under: *Featured Books, Bargain Books Under $3, Buyer's Guides, Heat Level 3 - PG-13, Romance Tagged With: David Burnett, emotional romantic heartfelt, fantastic fast paced women's adventure, FBI agents fall in love, first love romance, Page turning friendship must read, rural American south romance, Strong Female Protagonist, uplifting romance plot, woman starts over after rumor

We use affiliate links on this website, which means that when you click a link, we may earn a commission if you place an order, at no additional cost to you.


You’re A Leader Now What?: The proven path to high performance leadership by Mick Spiers

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You’re A Leader Now What?: The proven path to high performance leadership by Mick Spiers

Have you recently been appointed to your first leadership role or are you in a position mentoring developing leaders? Are you an aspiring exceptional millennial leader who wants to change the status quo and build a different future for other millennials?

In either case, this book is for you!

Your first leadership role is an exciting step, but can simultaneously be a daunting endeavour filled with anxiety. You have most likely excelled in your previous role, but quickly discover leadership is a whole new ball game!

Successful leadership is less about the knowledge and skills you have acquired in your specific domain, and much more about relating well with others, navigating complex interpersonal situations, and bringing out the best in your team.

In his ground-breaking new book, You’re A Leader, Now What?, Mick Spiers equips readers with practical leadership skills never taught in school and rarely developed in early careers. If you are looking to become a leader people naturally gravitate towards that inspires purpose-driven action in your teams, Spiers lays out a compelling blueprint to follow!

In this book, you will find:

• How to challenge the status quo of leadership;

• How to inspire people into action because they want to do it, not because they were told to;

• Ways to increase your emotional intelligence;

• How to draw the best out of people;

• Tips on becoming the leader of millennials;

• How to lead with purpose and meaning;

• Tips on practicing daily self-reflection

Being a leader is about inspiring people into action; it is not the same as being the boss or being a manager who tells people what to do

This book is designed for the next generation of leaders. The target audience are people that have been exceptional individual contributors and have recently transitioned into their very first leadership role. They have been successful and standouts in their chosen domain but have found the transition to leadership to be far more difficult than they ever expected. They soon discover that human beings are far more complex than they had ever considered.

Success in their chosen domain usually came from mastering knowledge and skills in that field. Success as a leader requires mastering how they interact with and relate to other people.

What is stopping you from reaching your career goals now and standing out from the crowd?

[Read more…] about You’re A Leader Now What?: The proven path to high performance leadership by Mick Spiers

Filed Under: Bargain Books Under $3, Business Books, Buyer's Guides, Heat Level 1 - G Rated Clean Read, Kindle Unlimited eBooks, Print Books Tagged With: business, economics, Enterprise, LEADER, Leadership, management, marketing, Mick Spiers, Operations Research, skills

We use affiliate links on this website, which means that when you click a link, we may earn a commission if you place an order, at no additional cost to you.


Customer Escalations Management: The Golden Recipe by Nikolaos Zormpas

By Book Review Matchmaker Leave a Comment

Customer Escalations Management: The Golden Recipe by Nikolaos Zormpas

Are you ready for AMAZING Customer Service & Experience?
What about EXCEPTIONAL Service Delivery?
Do you want to see your customers returning back Again & Again?

If so, then this is the book for you!!!

No one likes complaints, especially from customers. What if we look at these complaints differently though, by seeing them as opportunities instead of problems? When customers raise an issue with your business, they’re giving you a chance to make it up to them instead of just taking their business elsewhere. It’s also a chance to learn what areas in your business may be problematic and need fixing.

You should still aim to avoid escalations; nevertheless, your attitude toward them should make all the difference.

In Customer Escalations Management: The Golden Recipe, you will discover:

◆ The 8 phrases and words you should never use when dealing with complaints to avoid further aggravating your customers.
◆ How to handle customer complaints seamlessly to ensure no cases get dropped.
◆ Why customer escalations can actually be a boon to your company.
◆ How a company’s leaders can significantly improve customer relations, even without being involved in day-to-day customer interaction.

And much, much more!

No matter how big or small your company is, having a customer escalations management system in place is essential. Following Nikolaos Zormpas’ Golden Recipe will prepare your organization to manage customer complaints and escalations for all types of situations, while ensuring customer satisfaction and retention.

If you want to reduce stress, frustration, and dissatisfaction for your customers (and your employees), then grab your copy now on Amazon!

[Read more…] about Customer Escalations Management: The Golden Recipe by Nikolaos Zormpas

Filed Under: Bargain Books Under $3, Business Books, Buyer's Guides, Heat Level 1 - G Rated Clean Read, Kindle Unlimited eBooks Tagged With: #customerservice, #cx, #nikolaoszormpas, #servicedelivery, business, customerexperience, money, Nonfiction - All Except Memoir

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