*Books by Format

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Featured Book: Dare to Imagine by Leonard Eckhaus

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About Featured Book: Dare to Imagine by Leonard Eckhaus

Dare to Imagine is a cornucopia of wonderful children’s poems, songs and fables.

Follow the kitten Patches as she makes a new friend and learns how important it is to heed her mother’s advice; read the fairytale of Sirius, the brightest star in our galaxy and how she taught all the other stars to shine brightly and light up the sky every night; go on a great adventure with Darby as he rides trolley cars and marches in a parade; and go along on an eight year old’s journey to an ancient castle where he meets the king and the queen and eats blackbird pie.

This book is for the children. Each poem and fable parallel events and activities all younger children experience. At the end of each narrative are some questions for discussion. These questions are meant to engender thoughts and greater insights into the topics, from the child’s perspective.

Additionally, each of the poems is also a fun lyric to a song that the children can sing along with and that you can enjoy together. When you purchase the book, you will be able to download these (free) songs so you and your child can enjoy the songs and stories over and over again.

This Children’s Book book is available in these Formats: Print

Buy Book Here.

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Customer Escalations Management: The Golden Recipe by Nikolaos Zormpas

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Customer Escalations Management: The Golden Recipe by Nikolaos Zormpas

Are you ready for AMAZING Customer Service & Experience?
What about EXCEPTIONAL Service Delivery?
Do you want to see your customers returning back Again & Again?

If so, then this is the book for you!!!

No one likes complaints, especially from customers. What if we look at these complaints differently though, by seeing them as opportunities instead of problems? When customers raise an issue with your business, they’re giving you a chance to make it up to them instead of just taking their business elsewhere. It’s also a chance to learn what areas in your business may be problematic and need fixing.

You should still aim to avoid escalations; nevertheless, your attitude toward them should make all the difference.

In Customer Escalations Management: The Golden Recipe, you will discover:

◆ The 8 phrases and words you should never use when dealing with complaints to avoid further aggravating your customers.
◆ How to handle customer complaints seamlessly to ensure no cases get dropped.
◆ Why customer escalations can actually be a boon to your company.
◆ How a company’s leaders can significantly improve customer relations, even without being involved in day-to-day customer interaction.

And much, much more!

No matter how big or small your company is, having a customer escalations management system in place is essential. Following Nikolaos Zormpas’ Golden Recipe will prepare your organization to manage customer complaints and escalations for all types of situations, while ensuring customer satisfaction and retention.

If you want to reduce stress, frustration, and dissatisfaction for your customers (and your employees), then grab your copy now.

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A Town Called Potato: Galactic Detective Agency Book One by Gary Blaine Randolph

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A Town Called Potato: Galactic Detective Agency Book One by Gary Blaine Randolph

It’s a lighthearted murder mystery … with space aliens!

Gabriel Lake is a not so hard-boiled computer guy who finds himself swept up into a web of interstellar crime when he is recruited into the Galactic Detective Agency, led by the brilliant Oren Vilkas. Can a mere Earthling track a killer across the stars before more lives are lost? Can he negotiate his way around other worlds and understand the ways of extra-terrestrial cultures? Can he even figure out how to use a bathroom designed for aliens? And can he uncover the mystery of A Town Called Potato?

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The Case at Barton Manor (Mrs. Lillywhite Investigates #1) by Emily Queen

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The Case at Barton Manor (Mrs. Lillywhite Investigates #1) by Emily Queen

1920’s London
If one more person gives Rosemary Lillywhite unwanted advice on when to stop mourning the loss of her beloved husband, she fears she will lose control of her sensibilities. All she wants is to be left alone to drown her misery in a glass of gin and tonic, but when Grace Barton knocks on the door of her dead husband’s investigative office, Rosemary faces a choice: come out of hiding or turn away someone in need of help.
As Grace recounts her tale of intrigue, Rosemary discovers a shared connection with the woman that has her accepting an invitation she can’t refuse. With bright young thing, Vera Blackburn, by her side Rosemary trades her widow weeds for a party dress and heads to a fancy do at Barton Manor where the drinks flow freely, but there’s an undercurrent of unease.
The night ends in a murder for which Rosemary’s brother is the prime suspect. What’s worse, the handsome chief inspector on the case is a man Rosemary knows well. He was her husband’s best mate, and he takes a dim view of lady detectives. Or maybe just of Rosemary becoming one.
What will it take for Rosemary to solve the crime before her brother hangs for a murder he didn’t commit?

Book one in The Mrs. Lillywhite Investigates series.

Are you ready to escape to the roaring twenties? For fans of Beth Byers, Leighann Dobbs, Lee Strauss, and cozy historical murder mysteries.

A light, cozy mystery with no swearing, graphic scenes, or cliffhangers.

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Ghost Mortem (Haunted Everly After Book #1)

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Ghost Mortem (Haunted Everly After Book #1)

By ReGina Welling & Erin Lynn
You might not believe in ghosts, but sometimes they believe in you…

Everly Dupree is having a bad day. The kick you in the teeth, set your pants on fire, make you question everything kind of bad day.

At the end of it, her marriage is over, she’s essentially homeless, and finds herself in a moving van headed back to her hometown of Mooselick River, Maine.

At least, she tells herself, things can’t get any worse.

But, of course, they can. The next things she knows, Everly’s staying at the Bide-A-Way motel with a deadline of a week to get her life in order, and it isn’t looking good.

Enter Martha Tipton who offers Everly the chance to buy the town’s haunted house for the ridiculously low amount owed in back taxes. Everly signs on the dotted line, but before she can move into her new place, the dead body of Hudson Montayne, her high-school sweetheart, turns up in the next motel room.

Just when Everly thinks she’s won the grand prize in the bad luck sweepstakes, her life takes a turn into the paranormal.
Hudson’s ghost comes haunting, and since she is the only one who can see him, refuses to leave until Everly solves the mystery of his death.

Will Everly bring a killer to justice? Or will the end of her story read, and she lived Haunted Everly After?

If you like plucky heroines, lovable characters, and ghost mysteries set in Maine, you’ll love this cozy, paranormal series.

Books in this series:
1. Ghost Mortem
2. Bargain Haunter
2.5. Found Haunting (a short story)
3. Christmas Presence
4. Ghost Haste
4.5. Teen Spirit
5. Fortune Haunter
6. Wedding Ghost
7. Ghostly Dead
8. Haunting Season
9. Ghost Writer

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Unbelievable Grief: Incredible Grace by Carrie S. Boone

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Unbelievable Grief: Incredible Grace by Carrie S. Boone

Have you ever felt so confused and overwhelmed by untamable emotions? You are not alone. Grief is a very unpredictable and ever-changing process. Carrie figured that because she had been exposed to some grief and loss situations early in life that this made her well prepared for loss going forward. Well, she was wrong!

Even though Carrie had been exposed to grief and loss as early as the age of 8, she would learn that the loss of a very dear loved one to ALS(Amyotrophic lateral sclerosis) would send her on an unpredictable and turbulent journey of grief and despair.

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Featured Book: The Christmas Cowboy by Shanna Hatfield

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About Featured Book: The Christmas Cowboy by Shanna Hatfield

FREE FOR A LIMITED TIME – 10/31/22-11/3/22

The combination of Christmas and hunky cowboy may prove to be more than she can resist. . .

Tate Morgan is as tough as they come. He can handle the wildest bronc on the rodeo circuit, but he loses the ability to think straight around the beautiful woman he keeps running into at the airport. Completely captivated by the uptight executive who makes it clear she detests cowboys, Tate will have to work a little holiday magic if he wants to win her heart.

Married to her job as a corporate trainer for a successful direct sales company, Kenzie Beckett doesn’t have time for a man. Besides, after being burned twice by two-timing losers, she refuses to allow a third opportunity to exist. Unfortunately, no one told that to the handsome rodeo cowboy who catches her eye at the airport. He’ll need more than a pair of fine-fitting jeans, dusty boots, and dimpled smile to break past her resistance and bring her a heaping helping of holiday cheer.

Full of laughter and tender romance, The Christmas Cowboy takes readers on a sweet Christmas adventure to a happily ever after.

This Romance book is available in these Formats: eBook, Print, Audiobook

This book is in Kindle Unlimited!

Buy Book Here.

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Morgan’s Medicine by Julia David

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Morgan’s Medicine by Julia David

Kidnapped off a horrid ship, Emery thinks her salvation is near until she is dropped off with a recluse miner. They’ve taken the wrong woman, and this man wants nothing to do with her. How can she rescue her sister and get them home? Keeping the wrong identity might work, but everything just got worse.

Stand alone, clean with a touch of pepper, happy-ending romance.
Some PG-13 themes.

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Real Freedom, Why Franchises Are Worth Considering and How They Can Be Used For Building Wealth by Gregory Mohr

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Real Freedom, Why Franchises Are Worth Considering and How They Can Be Used For Building Wealth by Gregory Mohr

You have the drive and work ethic…

…but just don’t know how to start.

Should you franchise your own business or buy into a well-known brand?

Two of the roads to financial freedom are building a business or buying into a franchise. Wall Street Journal bestselling author, Gregory K. Mohr has done both. From managing restaurants to micro-circuit engineering, he had a broad range of experience. When he found franchising, though, that’s when everything changed.

It all started when he got laid off.

Greg’s career had left him feeling empty for some time.

If he was going to change his life, he had to get to it.

Franchising did exactly that. He had the energy and drive that was missing from the 9-5 job and with that came success. It wasn’t easy, though, as he had to learn the ins and outs of the contracts and how to avoid the mistakes that most people made.

This book will save you time.

With over 200 clients who’ve learned his methods, Greg has a proven record of success that makes him the teacher for you.

You’ll learn:

– Types of Franchises
– Pros and Cons of the Services Industry
– Horizontal vs. Vertical Growth
– A Plan for Building Wealth
– How to use SBA (Small Business Administration Loans) to get started
– And much more

He will show you the road map to get you from Day 1 training to the Grand Opening.

You’ll love this life-changing book because the Real Freedom in life comes from charting your own course. Are you ready to start?

Get it now.

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White Jade by Alex Lukeman

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White Jade by Alex Lukeman

White Jade spins a web of deceit and murder across the globe, against the backdrop of a deadly international power game.

Former Recon Marine Nick Carter is a man with a dark history of emotional and physical scars. He works for the PROJECT, a covert counter-terrorism team that reports only to the U.S. President. Selena Connor is a beautiful, strong, skilled linguist. When her wealthy uncle is murdered by someone looking for an ancient book about the elixir of immortality, she is thrown into Nick’s dangerous world.

Elizabeth Harker runs the PROJECT. She assigns Nick to protect Selena and recover the missing text. It’s the beginning of a life and death adventure that spans the globe. Someone is determined to take over China and attack America–and Nick and Selena are right in the line of fire.

International intrigue, terrorist acts, and the threat of nuclear war form the core of this fast paced thriller, the first volume in an award winning series featuring Nick, Selena, and the PROJECT.

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